Reference

Privacy Policy For Your Account

Dragon Tiger, Ways of Qilin and Rocket Crash all sit behind one account profile, and our Privacy Policy explains what we collect when you browse, open an account…

Account profile dataCookie choicesDANA OVO GoPay QRISPrivacy contact
dingdong777 Privacy Policy For Your Account
CONTACT ROUTES

Privacy Help In Indonesia Hours

A privacy request should be easy to place while you are deciding whether to open your account.

Live chat privacy queue Use the chat bubble after login and choose Privacy Request.
Email privacy desk Send requests to [email protected] with your account name, registered email and the action you…
Account page request After login, open Account > Privacy > Data Request to ask for correction, access…
ACCOUNT CARE

How We Handle Privacy Requests

Your privacy settings sit close to the account tools you use every session, not in a hidden corner.

Account data collection

We collect the name, email, phone number, login time and device signals you provide or create during account use.

Payment privacy

For DANA, OVO, GoPay and QRIS, we store transaction references, status, time and amount.

Cookie choices

Cookies help keep you signed in, remember language choices and measure page errors.

Device sessions

Mobile and tablet sessions may show different screen sizes, browser versions and login timestamps.

Retention handling

We keep account and payment records for operational, dispute and legal reasons, then delete or anonymise them when they are…

Correction requests

If your email, phone number or account name is wrong, use Account > Privacy > Data Request or email us.

Questions About Your Privacy Policy

These answers focus on how we collect, use, store and update account data for Indonesia access. They are written for practical account decisions: what we need, why we need it, how DANA, OVO, GoPay and QRIS records appear, and where you contact us if something looks wrong.

We collect the account details you enter, such as name, email, phone number and login credentials. We also record device, session and payment reference data so we can protect access and answer privacy requests.

No. Our records keep payment reference codes, transaction status, amount and timing, not your wallet PIN. If anyone asks for a PIN in chat or email, do not send it.

Log in and go to Account > Privacy > Data Request, or email [email protected]. We will confirm account ownership first, then send the data categories we hold for your account.

Yes, you can request a correction through the account privacy page or by email. We may ask you to confirm login access and recent wallet reference details before changing sensitive account fields.

Cookies keep your session active, remember basic preferences and help us detect page errors. You can clear cookies in your browser settings, but the site may ask you to log in again.

We keep records for account operation, security checks, dispute handling and legal needs. When those reasons no longer apply, we delete or anonymise the data where local law permits.

Use live chat from 10:00 to 22:00 WIB or email [email protected]. Include your account name and registered email, but never include wallet PINs or private one-time codes.